Terms & Conditions

Effective Date: August 4, 2026 Last Updated: August 4, 2026

Welcome to Hardware City Industrial Tools (“Hardware City,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please discontinue use of our website.

1. About Us

Hardware City Industrial Tools is a supplier of industrial equipment for construction, manufacturing, metalworking, and material handling, based at 66 Ipo Street, La Loma, Quezon City, Philippines, 1114.

2. Use of Our Website

You agree to use our website only for lawful purposes. You must not:

Use the website in any way that violates applicable local, national, or international law
Attempt to gain unauthorized access to our systems, servers, or networks
Introduce viruses, malware, or other harmful code
Copy, reproduce, or distribute our website content without prior written consent
Use automated tools (bots, scrapers) to extract data from our website without authorization

We reserve the right to restrict or terminate your access to our website at our discretion, without prior notice, for any conduct we believe violates these Terms.

3. Product Information

We make every effort to ensure that product descriptions, specifications, images, and pricing displayed on our website and Shopify store are accurate and up to date. However:

Product specifications (capacity, dimensions, power ratings, etc.) may vary slightly due to manufacturing tolerances or supplier updates
Product images are for illustrative purposes and may differ slightly from the actual item
We reserve the right to correct any errors, inaccuracies, or omissions and to update information at any time without prior notice

4. Quotations and Pricing

All prices are subject to change without prior notice
Quotations provided are valid only for the period stated in the quotation document
Final pricing is confirmed upon official order confirmation
Prices exclude delivery fees, taxes, or other charges unless explicitly stated

5. Orders and Payment

All orders are subject to product availability and confirmation by Hardware City
We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, suspected fraud, or stock unavailability
Payment terms will be communicated at the time of quotation or order confirmation

6. Delivery

Delivery timelines provided are estimates and may vary due to factors beyond our control, including but not limited to logistics delays, weather conditions, or supplier constraints
Risk of loss or damage to products transfers to the customer upon delivery
Nationwide delivery is subject to the terms agreed upon at the time of order

7. Warranty and After-Sales Support

Applicable product warranties, if any, will be communicated at the time of purchase and are subject to the terms set by the manufacturer or Hardware City
After-sales support, including technical assistance and spare parts availability, is provided in accordance with our service policies at the time of your purchase
Warranty coverage does not extend to damage caused by misuse, improper installation, unauthorized repairs, or normal wear and tear

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and design, is the property of Hardware City Industrial Tools or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written permission.

9. Third-Party Links

Our website may contain links to third-party websites, including our Shopify store and social media platforms. We do not control and are not responsible for the content, accuracy, or practices of these third-party sites. Accessing linked sites is at your own risk.

10. Limitation of Liability

To the fullest extent permitted by law, Hardware City shall not be liable for any indirect, incidental, special, or consequential damages arising from:

Your use of or inability to use our website
Reliance on any information presented on our website
Delays, errors, or interruptions in the availability of our website
Any transaction conducted through our website or in connection with our products and services

11. Indemnification

You agree to indemnify and hold Hardware City, its officers, employees, and representatives harmless from any claims, damages, losses, or expenses arising from your violation of these Terms or misuse of our website.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the appropriate courts in Quezon City, Philippines.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will take effect immediately upon posting on this page. Your continued use of our website after changes are posted constitutes acceptance of the revised Terms.

14. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Hardware City Industrial Tools Address: 66 Ipo Street, La Loma, Quezon City, Philippines, 1114 Phone: (02) 000 0000 Mobile: +63 927 799 2091 Email: sales@hardwarecity.ph